Hospital patients should volunteer and give back to the NHS to make it ‘work so much better’, head of watchdog urges

01 October 2018 – Daily Mail

Sir Robert Francis, who has now taken charge of Healthwatch England, said more people should be offering their help for free to the health service once they are better.

The 68-year-old added the NHS would ‘work so much better’ if everybody did their bit, but, Sir Robert stressed, volunteers must not be expected to make up for short-staffing or to do the work of paid employees.

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