Driving improvement – individuals who have made a difference

05 July 2018 – CQC

To celebrate 70 years of the NHS, CQC have published 70 stories highlighting individuals who have gone ‘over and above’ and made a significant impact on the care people receive across health and social care services.

This collection of 70 case studies highlights the work that individuals – from volunteers, to front line staff to senior leaders – have done to deliver great services in hospitals, care homes, GP practices and elsewhere.

See below the case studies highlighting the work that individuals have done to deliver great services in the following sectors:

Acute NHS trusts
Mental health NHS trusts
Primary care services
Adult social care


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