08 March 2018 – Burton Mail
A care home in Swadlincote is one of the first in the UK to use a new hi-tech feedback system giving senior staff instant information about the quality of the service.
The innovation will let families of residents at Nether Hall Care Home, in Nether Hall Road, Hartshorne, to raise concerns or praise excellence, by using an app on their phones.
Operated by Larchwood Care, Nether Hall is one of the first care homes in the country to use a new app-based feedback system – HowDidWedo? App.
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